Useful Contacts

phoneChildren’s Services Directorate

  • Regulations enquiries: (02) 9716 2100

Community Services

  • Helpline Child Protection Enquiry Line: 132 111

Domestic Violence Line

  • 24hr statewide line: 1800 65 64 63

Poisons Information

  • National 24hr poisons information line: 13 11 26

Kids Helpline

  • 24hr counselling and support for young people: 1800 55 1800

The Department of Education, Employment and Workplace Relations (DEEWR)

The Department of Education, Employment and Workplace Relations (DEEWR) supports families and children by assisting with the cost of childcare (Child Care Benefit), by providing policy advice, research and service management related to providing children’s services, and helping services provide quality care under the Child Care Support Program.

Website: www.deewr.gov.au/EarlyChildhood/LatestNews/Pages/ImprovementsToECEC.aspx

The Department of Human Services – Community Services (formally DoCS)

Community Services promotes the safety and wellbeing of children and young people and work to build stronger families and communities. They provide child protection services, parenting support and early intervention, foster care, adoption services and help for communities affected by disaster.

NSW Commission for Children and Young People

The NSW Commission for Children and Young People is an independent organisation that provides advice and information relating to the safety, welfare and wellbeing of children. Information and all related forms for the Working with Children Checks may be accessed from the Commission’s website.

  • Phone: (02) 9286 7276

Working with Children Check

Australian Children’s Education and Care Authority (ACECQA)

ACECQA is the new national body ensuring early childhood education and care across Australia is high quality. ACECQA will oversee important changes to early childhood education and care and school age care in Australia

  • Address: Level 15, 255 Elizabeth Street, Sydney, NSW, 2000
  • Postal Address: PO Box A292, Sydney, NSW 2000
  • Email: enquiries@acecqa.gov.au
  • Phone: 1800 181 088

Australian Taxation Office

  • Business Tax Enquiries: 13 28 66
  • Personal Tax Enquiries: 13 28 61
  • Website: www.ato.gov.au

Kidsafe NSW

Kidsafe is a non profit, charity organisation that aims to promote awareness of child safety issues and injury through the development of resources and public education.

Munch and Move

The Schedule of Munch and Move ‘train the trainer’ workshops, the information flyer and Expression of Interest form can be accessed from the Healthy Kids website. Go to www.healthykids.nsw.gov.au click on ‘Campaigns &Programs’ and then on the ‘Family Day Care Training Page’

Cancer Council NSW

The Cancer Council provides children’s services with advice on how to develop a SunSmart policy and resources on how to become a SunSmart service, in addition to providing practical advice on shade provision and the provision of a smoke free environment within the home and car.

Children’s Hospital at Westmead

  • Main Phone: (02) 9845 0000

Kids Health (Health Promotion and Book Shop)

Asthma Foundation of NSW

The Asthma Foundation of NSW informs and educates the community about asthma related issues and supports people with Asthma in achieving a healthy lifestyle while managing their asthma.

  • Phone: (02) 9906 3233
  • Information Line: 1800 645 130

Asthma Education and Training

Roads and Traffic Authority of NSW

The Roads and Traffic Authority of NSW provides information relating to road, pedestrian and passenger safety in addition to child restraints, playing safely and school road safety.

Farmsafe Australia Incorporated

Farmsafe Australia is interested in protecting the health and safety of farmers, workers, family members and visitors to farms.

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