NSW Family Day Care Association

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Difficult Conversations

Have you ever had to have a difficult conversation with someone? Could it be, a conversation with a parent about their child’s development? A conversation with a colleague? Difficult conversations can be nerve wrecking especially when the emotional stakes are high. This workshop will help you understand what makes conversations ‘difficult’ and provide you strategies to have a conversation that helps reduce the anxiety and maintain the relationship with the other person. At the end of the session you will be able to describe the three conversations inherent in a difficult conversation, understand the importance of emotions at play and craft the initial approach and script of a difficult conversation to minimise a defensive response.

Contact

  • Lvl 1, 1 Sloane Street, Summer Hill
  • PO Box 386, Summer Hill NSW 2130
  • Phone: (02) 9779 9999
  • Fax: 02 9779 9998

Call us today
(02) 9779 9999

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NSW Family Day Care
  • Home
  • About
    • About Us
    • Membership
    • Board of Management
    • Our Team
    • Contact
  • Parents
    • Info for Parents
    • FDC Services List
  • Educators
    • Become an Educator
    • Professional Support
      • Educator Support
      • PD In Your Pocket
      • National Quality Framework
      • Helpful Information
    • Positions Vacant
  • FDC Services
    • Info for Services
    • Resources for Services
    • Members Only Resources
  • PEAK Training
    • PEAK Training
    • Early Childhood Education Courses
      • Cert III & Diploma
      • Smart & Skilled Funding
      • Student Handbook & Forms
    • Professional Development Courses
    • Contact
  • In Home Care
    • NSW In Home Care for Early Childhood
    • In Home Care Support Agency
  • Newsletters
  • Shop