NSW Family Day Care Association

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Difficult Conversations: Ensuring positive communication with families

All ECEC professionals will have a time where they need to have a difficult conversation with a family or carer, and it can be a daunting task. Being prepared for these difficult conversations can make a huge difference to your ongoing relationship with families.

This session provides great practical strategies on how to ensure open communication and maintain respectful and effective partnerships with the families at your service. We will discuss some common topics that prove challenging, how to promote your professional knowledge and experience, and how to come to a resolution to benefit the child. This is a great session for ECEC management and educators alike.

Contact

  • Lvl 1, 1 Sloane Street, Summer Hill
  • PO Box 386, Summer Hill NSW 2130
  • Phone: (02) 9779 9999
  • Fax: 02 9779 9998

Call us today
(02) 9779 9999

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NSW Family Day Care
  • Home
  • About
    • About Us
    • Membership
    • Board of Management
    • Our Team
    • Contact
  • Parents
    • Info for Parents
    • FDC Services List
  • Educators
    • Become an Educator
    • Professional Support
      • Educator Support
      • PD In Your Pocket
      • National Quality Framework
      • Helpful Information
    • Positions Vacant
  • FDC Services
    • Info for Services
    • Resources for Services
    • Members Only Resources
  • PEAK Training
    • PEAK Training
    • Early Childhood Education Courses
      • Cert III & Diploma
      • Smart & Skilled Funding
      • Student Handbook & Forms
    • Professional Development Courses
    • Contact
  • In Home Care
    • NSW In Home Care for Early Childhood
    • In Home Care Support Agency
  • Newsletters
  • Shop